Say Hello with a personal touch
Greet your guests in multiple languages using their names and present your property with a clear identity from the first second.
Guest Experience Platform
Digital Guest Guidebook
Turn your house manual into a modern, branded guidebook your guests can open anytime from a secure link. Organize check-in, stay instructions, local tips, and service extras in one polished flow.
What guests can find instantly
- Arrival instructions and self check-in steps
- House rules, Wi-Fi, parking, and emergency details
- Interactive content with images, actions, and embedded videos
- Contextual recommendations for every phase of the stay
- Optional upsell services and paid extras
Built for hosts who want direct bookings and premium guest communication without custom development.
Feature Overview
Everything you need to run a professional guest guidebook
Reusable Placeholders for Guest Information
Use reusable placeholders like [[wifi]] or [[door_code]] and keep values managed in one place at property or unit level.
Sections by stay phase
Show each section when it is relevant: before arrival, during the stay, at checkout or after departure. Use this timing for arrival information and review links.
Private Access and Information at the Right Time
Share private information through a dedicated link for each booking and choose when to show it during the stay.
Rich editor with media support
Create polished pages with the visual editor, upload and place images directly in content, and add list items with embedded videos for tutorials and instructions.
Upsells and service menu
Attach upsell services to guidebook pages, show a service shop at the right moment, and convert guest attention into extra revenue.
Access and Personalization
Secure Guidebook Access for Each Booking
Generate a personalized link for each booking, with a configurable expiry date and access period. Guests can view their booking status and purchased services.
Customize placeholder values for a booking without changing the property settings: for example, temporary door codes, instructions or specific services.
Every guest receives a tailor-made, secure, and hassle-free stay experience.
Designed for every stage of the guest journey
- Effortless arrivals: Deliver check-in instructions exactly when guests need them, for a smooth and stress-free arrival.
- Always-on guest guidance: Provide instant answers with videos, interactive guides, local tips, and quick-access resources throughout the stay.
- Privacy by design: Reveal sensitive information only to verified guests, exactly when it becomes relevant.
- Keep the relationship alive: Invite guests to leave a review and book their next stay directly, for example with a personalized discount code.
Optional Add-on
Simple, transparent pricing
Enhance your guest experience with the Digital Guidebook App as a flexible add-on to your account.
Guidebook Add-on
69.99 USD
/year
Includes up to 2 units
First 2 units included
69.99 USD
Each extra unit
11.99 USD / unit / year
Why this matters
A better guest experience, without extra operational overhead
The Digital Guidebook App helps you reduce repetitive guest questions, standardize communication, and increase upsell opportunities while keeping full control over privacy and timing.